Complaints Form

Form for inefficiencies to be reported to the company

 CONNECTIONS IN THE PROVINCE OF AVELLINO AND BUS HIRE
The work Autoservizi Acierno in Baiano is constantly aimed at satisfying every customer need. But sometimes there may be requests or demands that are not met due to technical or other problems. 

With its policy of respecting customers and their needs, the company provides users with an inefficiency form so that anyone who has suffered a delay in departure or arrival time, or a cancellation of their booking or overbooking, can rightly express their dissatisfaction. 

Download the inefficiency form provided by the company and communicate any queries you may have to the experienced team. 
Complaints Form

How to make a complaint

Once you have filled in the inefficiency form, which is necessary proof of the inconvenience suffered as a result of problems caused by the Baiano-based company, you can forward it to the attention of the staff and receive due feedback. 

There are several ways of sending the complaint, in fact you can 
deliver the inefficiency form directly to the staff on the bus;
  • address the complaint, kept inside a sealed envelope, to the company Autoservizi Acierno srl located in Via L. Napolitano 10 - 83022 Baiano (AV);
  • send a copy of the form by fax to +39 081 8212659.

Improving the services offered

The inefficiency form is provided to citizens with a view to recognising the shortcomings of the service offered by the Baiano-based company, which is committed to responding courteously and punctually to every customer request, evaluating the communication and giving an outcome to each individual user. 

Autoservizi Acierno wishes to improve the terms of the service offered, thanks to citizens' contributions and the reports collected. 
Complaints Form
Download the complaint form, fill it in and mail it to the team
Send your complaint
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